Job Description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Work at the self serve kiosk/process returns
• Maintains a clean, organized, and safe working environment
• Sorting, check in, and check out mail and packages
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Good customer services skills
• Good phone skills
• Prompt, reliable, and responsible
• Able to lift 40+ pounds

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